Shipping Policy

SHIPPING
The following shipping options are available on our website:
Domestic Shipping:
  • Standard shipping between 3-7 business days.
The shipping charges are determined by location and package weight.  Domestic shipping start at $3.90 via USPS. Please use the shipping calculator at checkout for your specific shipment cost. 
International Shipping:
The shipping charges are determined by country of destination and package weight. Please use the shipping calculator at checkout for your specific shipment cost.
International shipping time vary by destination.
Our company is based in USA. You may want to contact your local customs agent for questions regarding import fees. If there are additional import fees, the decision is made by your country's import regulations and we can not be help responsible for any taxes, additional fees or seizure for importing your products.  
 
SHIPPING SCHEDULE
Majority of orders will be shipped within 48- 72 hours of placing the order, when made Monday through Friday by 5 pm Pacific Time. Orders received over the weekend will be processed on the next business day. 
SHIPPING TO A BUSINESS ADDRESS
Orders being shipped to a place of business must include the company name. When placing an order, please enter a "Business Name" in the business name, in order for the order to be shipped to the correct commercially zoned business address.
APO / FPO MILITARY ADDRESSES
The USPS will deliver to APO/FPO addresses when the following information is included:
  • Service member’s name (do not include “Any Service Member” since is no longer permitted).
  • Unit and APO/FPO/DPO address.
  • 9-digit zip code (if assigned)
ORDER CONFIRMATION EMAILS
An email will be sent to the email address that you provided us, when your order ships. If you didn't receive an order confirmation email, please check your email Spam folder. A tracking number will be provided to you via email for all shipments. If you did not receive a confirmation web page with order number after clicking on “place order”, you might not have finished and confirmed the order.
If you do not receive an email order confirmation within 10-15 minutes of your order, contact us at info@arilanskincare.com  to confirm your order. Include your full name and order number.